Security at ClearFM

Your trust means everything to us. At ClearFM, we’re committed to protecting your data and ensuring every interaction on our platform is safe and secure — from logging in to managing payments and contracts.

Data Encryption

All information shared through ClearFM is protected with SSL/TLS encryption, the same technology used by major financial institutions. This means your data stays private as it travels between your browser and our servers.
Sensitive information like passwords and payment details are encrypted and never stored in plain text.

Secure Payments

We partner with Stripe, a leading PCI-DSS Level 1 certified payment processor. Payments are handled securely from start to finish, and ClearFM never has access to your full card details. Funds are held safely until services are completed, ensuring confidence on both sides of every transaction.

Platform and Infrastructure Security

Our systems are hosted on secure, enterprise-grade cloud infrastructure with continuous monitoring. We perform routine updates to keep our servers protected from known vulnerabilities and emerging threats.

Access Controls

Only authorized team members can access system data — and only for legitimate, approved purposes. Access is restricted, logged, and regularly reviewed to maintain compliance and accountability.

Incident Response

If an issue ever arises, our incident response process ensures quick investigation, containment, and communication. Should an event affect your data, we'll notify you promptly and transparently.

Our Ongoing Commitment

Security isn't a one-time setup — it's a daily practice. We continuously assess, test, and strengthen our platform to provide a safe experience for every organization and service provider using ClearFM. Our team stays current with industry best practices and emerging threats to ensure ClearFM remains a trusted platform for facility management operations.

Account Protection

Your account security is our priority:

Passwords are encrypted using industry standards.
You can enable two-factor authentication (2FA) for added protection.
Sessions automatically time out after periods of inactivity.

We also encourage using strong, unique passwords and keeping your login credentials private.

Compliance & Standards

ClearFM is built on industry-standard security frameworks and follows best practices for data protection and privacy:

PCI-DSS Compliance

Our payment processing partner Stripe is PCI-DSS Level 1 certified, ensuring the highest standards for payment security.

GDPR Ready

Our platform includes features to help you comply with global privacy regulations including GDPR and CCPA.

Questions About Security?

If you ever notice suspicious activity or have concerns about data security, please reach out to us at support@clearfm.io

For sales inquiries or to discuss enterprise security requirements, contact our sales team. Learn more about ClearFM and our commitment to protecting your data.