Every Property You Manage, with a 360° Record

Stop asking who covers a property and what work has been done. Every property lists its team, its vendors, and its details.

$4.8B

spent by U.S. operations and maintenance staff in 2002 verifying that building records matched conditions on site.

Source: National Institute of Standards and Technology, General Buildings Information Handover Guide, NISTIR 7417 (2007)

The answer usually exists. It’s in a service contract PDF, a former property manager’s phone, or a spreadsheet tab nobody has opened since the last acquisition. Repeat that for every commercial service trade at each property, and each breakdown starts to show when searching. The tenant waits, the vendor you finally reach might not be the one under contract, and nobody else on the team knows a call was made.

ClearFM gives every property a 360-degree view: who on your team owns it, which vendors are assigned to it, and its property details. When something breaks, your team opens the property and sees who to call. If your portfolio lives in a spreadsheet today, import it from a CSV and assign teams and vendors from there.

The person who spots a problem doesn’t need a paid license to report it either. Every plan includes unlimited requester seats, so a property manager or a tenant can log the issue against the right property instead of texting someone’s personal phone.

ClearFM imports your portfolio from a CSV or one property at a time, stores full geographic data with each site, and grants free requester licenses to everyone who needs to report a problem.

One list of properties that matches reality, and a report path for every person who walks the building instead of only the three who pay for seats.

What you get

Unlimited requester seats

Paid plans give you unlimited requester seats. You’ll get accounts at no extra cost, so problems get reported by whoever sees them first.

Import your whole portfolio

Upload a CSV file and your sites land with addresses, coordinates, and site details attached. Add a new building when you acquire a property or sign on a new customer.

Pay for what you manage

Get up to 2 properties free, Starter up to ten, Growth forty properties, and Enterprise has no cap.

How it works

Import or add sites

Map your spreadsheet columns to ClearFM fields and import the file, or type in a single property. Addresses get full geographic data so service areas and provider matching work from the start.

Fill in site details

Add what crews need before they arrive: access notes, square footage, hours, the on-site contact. The details you put in once stops being a phone call every time somebody visits.

Invite your site team

Send requester to your team who manages the buildings. They can raise an issue, follow it, and they can’t change budgets or approve vendors.

Work from the record

Every work order, asset, and vendor visit attaches to the property it happened at. Pull up a property and you see its history rather than searching an inbox for it.

Why teams run this on ClearFM

Your portfolio count stops being a debate

Finance, operations, and the field all read the same property list. When someone asks how many sites you run and how many are in the Southeast, you answer from the record instead of reconciling three spreadsheets. New leases get added as they’re signed, and closed sites get marked closed.

Problems get reported by the people who see them

Unlimited requester seats mean the person standing in front of the broken thing is the person who reports it. No forwarding chain, no waiting for the facilities manager to check a voicemail. The report carries the property it came from, so nobody has to ask which building.

Vendors get matched to the right area

Geographic data on each property feeds provider matching and request distribution. A request from the Tulsa store goes to providers who actually cover Tulsa, not to a national list you then have to filter by hand. Multi-state portfolios stop needing a person who memorized which vendor covers where.

Onboarding a new portfolio takes an afternoon

Acquisitions arrive as a spreadsheet. Import it, check the addresses that didn’t resolve cleanly, invite the site contacts, and the new buildings behave like the ones you’ve had for years. You don’t need a services engagement to add forty properties, and you don’t retype them either.

Site history stays with the building

Work orders, assets, and vendor visits all hang off the property record, so the building keeps its own history when the facilities manager changes jobs. Starter plans and up keep that history with no time limit, while Free holds ninety days. Either way, the record outlives the person who created it.

You add properties without changing plans

Portfolios grow in ones and twos, not in tidy jumps of thirty. Extra properties run $4 a month each past your plan’s included count, so signing a forty-first lease on Growth costs four dollars rather than an upgrade you didn’t budget for. Enterprise drops the cap entirely.

Built for Real Estate & Facility Teams

Looking for your role or your sector? Start here:

Questions people ask

How many properties can I add?

Two on Free, ten on Starter, forty on Growth, and no limit on Enterprise. Past your plan’s count, extra properties are $4 per month each, so you can run forty-five sites on Growth without moving up a tier. The 14-day trial gives you full access, so you can import the real portfolio before deciding.

Do I have to pay for every person who reports an issue?

No. Requester seats are unlimited on every plan, including Free. You pay for manager seats, which is one on Free, three on Starter, ten on Growth, and unlimited on Enterprise. A requester can raise a request, add photos, and watch its status. Approving work and managing vendors stays with manager seats.

Can I import my existing property spreadsheet?

Yes. ClearFM takes a CSV import with full geographic data, so addresses, cities, and regions come across rather than being retyped. You map your columns to ClearFM fields once. Manual entry works too, which is usually what you want for the single building you picked up last week.

What happens to my properties after the trial ends?

The trial gives you full access for 14 days and then drops to the free plan, which holds two properties and ninety days of history. If your portfolio is larger than that, Starter covers ten properties and Growth covers forty, both with unlimited history. Pick the plan that matches the number of buildings you actually run.